Need help?Vonhaus Free 2-Year Product Warranty
2-Year Warranty – Most Items
Most Vonhaus products are protected by our 2-year warranty, covering you against manufacturing faults and defects. It’s our way of ensuring you can buy with confidence, knowing that if something isn’t right, we’ll put it right.
3-Year Warranty – AGB & Leaf Blower
Select garden power tools go a step further. Our Artificial Grass Brush and Leaf Blower come with a 3-year warranty, giving you extended protection season after season. Built for performance and reliability, these tools are covered so you can focus on keeping your outdoor space at its best.
5-Year Warranty – Monitor Mounts
Our desk mounts are engineered for strength, precision and long-term stability. That’s why we cover them with a 5-year warranty, so you can trust every installation to stay secure, year after year.
5-Year Warranty – HDPE Adirondack Chairs
Outdoor living should be effortless. Our Westport HDPE Garden Furniture and accessories are designed to withstand the elements, and we reinforce that with a 5-year warranty. Durable materials, long-lasting design, and reassurance built in.
25-Year Warranty – TV Brackets
Some products should last a lifetime. Our TV brackets are covered by an industry-leading 25-year warranty, so you can mount your screen once and enjoy peace of mind for decades to come. It’s our ultimate commitment to quality.
WARRANTY FINE PRINT
What’s covered
Your Vonhaus warranty protects you against manufacturing defects and faults in materials or workmanship under normal household use. If a product develops an issue during the warranty period, we’ll repair, replace, or refund it at our discretion.
What’s not covered
Our warranty doesn’t cover general wear and tear, accidental damage, misuse, or neglect. It also doesn’t apply to consumable parts (such as batteries, filters, or bulbs) unless they are found to be faulty at the time of delivery.
How to claim
To make a claim, you’ll need proof of purchase (such as your order confirmation or receipt). Simply contact our Customer Service team with details of the fault, and we’ll guide you through the process.
Exclusions
This warranty is non-transferable and applies only to products purchased directly from vonhaus.com or authorised Vonhaus retailers. Any modifications or repairs carried out by third parties may void your warranty.
Your statutory rights
This warranty is provided in addition to your statutory rights as a consumer, which remain unaffected.
SKU LEVEL DETAILS
Free 25 Year Warranty on all VonHaus TV Brackets.
SKU's: 3000296.2, 3000245, 3005022, 3005006.2, 3000295.2, 3005060.1, 3000473.1, 3005004, 3000817, 3005091, 3000487.1, 3000908, 3005092.1 & 3000115.
Free 5 year Warranty on selected VonHaus HDPE Garden Furniture.
SKU's: 2500895, 2500920, 2500896, 2500921, 2500897, 2500922, 2500898, 2500899, 2500900, 2500925, 2500902, 2501036, 2501035, 2501017, 2501019, 2501018, 2501021 & 2501020.
Free 5 Year Warranty on all Monitor Mounts.
SKU's: 3000914, 3005115, 3000241.1, 3000915, 3005116, 3005117, 3000484.1, 3000112, 3000114, 3000243.1, 3000475.1, 3000474.1 & 3000113.
Free 3 year warranty on 1800W Artificial Grass Brush & 3-in-1 Leaf Blower With Mulcher.
SKU's: 3500326 & 2500105.1.
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